HONG KONG and SHANGHAI, June 22, 2022 /PRNewswire/ — Ping An Insurance coverage (Group) Firm of China, Ltd. (hereafter “Ping An” or the “Group”, HKEx:2318; SSE:601318) is delighted to announce that Ping An Life has received the World Bronze Award for Re-imagining the Buyer Expertise on the Efma-Accenture Innovation in Insurance coverage Awards 2022 with its “Clever Visiting Assistant – AI Assembly Platform”. Ping An Life is the one Chinese language firm among the many award winners, demonstrating its excellent efficiency in digital transformation
Constructed with Ping An’s proprietary synthetic intelligence (AI) expertise, the “Clever Visiting Assistant – AI Assembly Platform” has been utilized in a big selection of enterprise eventualities, together with agent recruitment, good coaching, and digital gross sales administration, to totally assist the agent staff to hold out recruitment, coaching and advertising and marketing administration.
Within the agent recruitment course of, the AI Interview instrument can establish multi-dimensional info of potential brokers by way of good dialog recognition and generate interview stories, saving lots of interview manpower and prices. As of March 2022, AI Interview supported 17.98 million interviews over 2.76 million hours.
Within the agent coaching session, the AI Coaching simulates precise gross sales practices and improves brokers’ gross sales strategies by way of interacting with robots and receiving coaching suggestions. As of March 2022, AI Coaching delivered 830.5 million coaching periods.
In exhibition advertising and marketing, the instrument gives brokers with features together with real-time Q&A with chatbots, good dialog help, and dialog summaries. As well as, it additionally helps internet hosting large-scale on-line seminars and conferences, which may accommodate as many as 300 individuals, making it the primary of its variety within the insurance coverage trade. In 2021, the platform facilitated greater than 70,000 on-line product introduction conferences, with a mean month-to-month assembly time exceeding 150,000 hours.
Ping An continues to advance its life insurance coverage reform and strengthen its core competitiveness. Guided by the Group’s “Finance + Expertise” technique, Ping An Life will proceed to discover methods to facilitate seamless integration of expertise and enterprise and promote progressive applied sciences and options in advertising and marketing, companies and danger administration.
The Efma–Accenture Innovation in Insurance coverage Awards was launched by Efma and Accenture in 2016. Efma is a worldwide non-profit group established by banks and insurance coverage firms to assist trade growth. Accenture is a number one world skilled companies firm. The award acknowledges probably the most progressive tasks, initiatives, and concepts in insurance coverage globally.
This 12 months, the competitors acquired 398 excellent tasks from 44 nations and over 250 insurance coverage organizations throughout Europe, North America, and the Asia Pacific. Members included internationally famend insurance coverage firms, akin to AXA from France, Allianz from Germany, and Discovery from South Africa.
The successful tasks are independently voted on by a panel of world trade specialists.
About Ping An Group
Ping An Insurance coverage (Group) Firm of China, Ltd. (“Ping An“) strives to turn out to be a world-leading retail monetary companies group. With over 223 million retail prospects and practically 657 million web customers, Ping An is among the largest monetary companies firms on the planet. Ping An focuses on two over-arching domains of exercise, “built-in finance” and “healthcare”, masking the availability of monetary and well being care companies by way of its built-in monetary companies platform and ecosystems in monetary companies, healthcare, auto companies and good metropolis companies. The “finance + expertise” and “finance + ecosystem” methods purpose to offer prospects and web customers with progressive and easy services utilizing expertise. As China’s first joint inventory insurance coverage firm, Ping An is dedicated to upholding the very best requirements of company reporting and company governance. The Group is listed on the inventory exchanges in Hong Kong and Shanghai. Ping An ranked sixth within the Forbes World 2000 listing in 2021 and ranked sixteenth within the Fortune World 500 listing in 2021.
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SOURCE Ping An Insurance coverage (Group) Firm of China, Ltd.